Time：2023-02-04 00:54:08 source：karavanrehberim.com author：summer beach Read：320次

Information on service guarantee for stranded tourists, return and departure from Tibet, etc., the latest detailed explanation

On the afternoon of September 16, 2022, at the thirty-ninth press conference on the prevention and control of the new crown epidemic in the Tibet Autonomous Region, Luo Renjie, member of the party group and deputy director of the Tourism Development Department of the autonomous region, introduced: Since the outbreak of the epidemic in my region, the tourism departments of the region have The party committee and government of the autonomous region made decisions and deployments on epidemic prevention and control work, quickly launched emergency response, and fully implemented the "circuit breaker" mechanism for inter-provincial tourism in accordance with the relevant work requirements of the Ministry of Culture and Tourism. The tourism team arranged to operate in Tibet is managed in centralized isolation, which ensures the life, health and safety of tourists to the greatest extent. When the epidemic occurred, it was the peak tourist season in Tibet. The tourism departments of the whole region acted quickly, and related industries strictly implemented and implemented a series of decisions and arrangements made by the Party committee and government of the autonomous region on epidemic prevention and control. Market entities responded quickly. Under the guidance of tourism administrative departments at all levels, practitioners quickly established volunteer service teams. , and go deep into the front line of epidemic prevention and control to participate in volunteer services. The tourism service special group of the leading group of the autonomous region's response to the new coronavirus pneumonia epidemic quickly launched an emergency plan, opened up a rapid nucleic acid inspection channel for tourists, comprehensively checked the situation of stranded tourists in the jurisdiction, actively carried out the "delivery service guarantee door-to-door" action, and strengthened information on tourists' emergency protection needs collection and disposal. 14 specific service guarantee measures are proposed, including services for special tourist groups and coordination of chartered flights leaving Tibet. Supervise the prefectures (cities) to strictly implement the standard of stranded tourists leaving Tibet and return, and actively establish a linkage mechanism with Sichuan, Yunnan, Qinghai and other provinces to solve the problem of tourists stranded on land channels, and do a good job in the prevention of epidemic spillovers in an all-round way. Adhere to the tourists as the center, make full use of news media and online platforms such as Weibo, WeChat, Douyin, etc., publish "A Letter to All Tourists in Tibet", increase the publicity of epidemic prevention and control measures and return policy, organize mobilization Tour guides, travel agencies and other parties should ensure the service of tourists. Actively coordinate the civil aviation and railway departments to provide transportation capacity guarantee for the transfer of stranded tourists. At present, for stranded tourists in medium and high-risk areas, we will continue to do a good job in service guarantee, and actively collect tourist information in detail, especially for the elderly, children, pregnant women and those with special needs who need to leave Tibet urgently. On the basis of meeting the conditions for leaving Tibet, priority will be given to leaving Tibet. In the next step, the tourism of the whole region will continue to implement the work arrangements of the party committee and government of the autonomous region, focus on the center and serve the overall situation, adhere to the goal-oriented, problem-oriented, and result-oriented, and always focus on the service guarantee for stranded tourists. Good sense of responsibility and urgency in epidemic prevention and control work, firm confidence, and make concerted efforts to help the region win the tough battle of epidemic prevention and control. Luo Renjie, deputy director of the Party Group of the Tourism Development Department of the Autonomous Region, responded to social concerns on the spot ↓ ↓ ↓ Asked some netizens to report that it is still difficult to detect nucleic acid tests and book tickets for tourists stranded in some places. Is there such a situation? How do tourism and other related departments take measures effective measures to deal with? A In order to protect the health and life safety of the vast number of tourists, we have formulated and launched a series of policies and measures to clarify the standards and service measures for tourists to leave Tibet, and establish a 24-hour consultation service liaison mechanism; through Douyin, Toutiao, WeChat, Weibo and other platforms and the news media, increase the publicity of the epidemic prevention and control policies in our region, and maximize the understanding and support of tourists; organize and mobilize the participation of tour guides, travel agencies and other forces; actively coordinate the civil aviation and railway departments to facilitate the transfer of stranded tourists. Provide transportation capacity guarantee, and effectively do a good job of emotional comfort and service guarantee for stranded tourists. As of September 15, the number of stranded tourists has dropped from the initial 90,000 to the current 2,038. However, the tourists currently stranded in Tibet are mainly concentrated in Lhasa and Shigatse, and some tourists are still in high-risk or medium-high-risk areas. We still have to consider everyone's health and safety, and we need everyone to continue to cooperate with the autonomous region to do a good job in epidemic prevention and control. Q What specific work has the tourism department done for special groups of tourists stranded in Tibet, such as the elderly, children, and pregnant women? Answer The tourism service special group strictly implements the arrangements of the Party Committee and the government of the autonomous region on epidemic prevention and control, and further does a good job in the departure of special groups of stranded tourists from Tibet, especially the elderly, women, children and other special groups of tourists leaving Tibet. Information statistics, comfort and relief work, and timely assistance for safe and orderly departure from Tibet for those who meet the conditions for leaving Tibet. At the same time, it has also established a daily communication mechanism with tourists stranded in Tibet. Through WeChat groups, phone calls, text messages and other channels, we can keep abreast of everyone's situation at any time, often care about, take the initiative to provide services, and respond to everyone's demands in a timely manner, especially for middle-aged and elderly people, women, Children tourists provide accurate services, and do their best to ensure that everyone can be isolated and go home safely. Source: Tibet Satellite TV + Editor: China Tibet Tourism [Editor: Tan Qilu丨Editor: Wang Jian]

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